Privacy & Cookie Policy

Privacy Policy

  1. Important information and who we are
  2. The data we collect
  3. How is data collected?
  4. Cookies


Welcome to the Freightnet Handling LTD privacy notice.

Freightnet Handling Ltd respects your privacy and is committed to protecting user data. This privacy notice will inform you as to how we control data when you visit our website.

This privacy notice is provided in a layered format so you can click through to the specific areas set out below.

  1. Important information and who we are
  2. The data we collect about you
  3. How is data collected
  4. Cookies

1. Important information and who we are

Purpose of this privacy notice

This privacy notice aims to give you information on how Freightnet Handling LTD collects and processes data through your use of this website.

Freightnet Handling Ltd is made up of different legal entities, details of which can be provided upon request. This privacy notice is issued on behalf of the Freightnet Handling Ltd, Group so when we mention Freightnet Handling Ltd, "we", "us" or "our" in this privacy notice, we are referring to the relevant company in the Freightnet Handling Group responsible for processing your data. We will let you know which entity will be the controller for your data when you purchase a product or service with us. Victoria McFadden is the controller and responsible for this website.

This privacy notice supplements the other notices and is not intended to override them.


Freightnet Handling LTD is the controller and responsible for your data (collectively referred to as "we", "us" or "our" in this privacy notice).

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions, please contact the data privacy manager using the details set out below.

Contact details

Our full details are:

Full name of legal entity: Freightnet Handling LTD
Name of data privacy manager: Victoria McFadden
Email address:

Postal address:

Building X2, Unit 5
Eastern Perimeter Road
Hatton Cross
London Heathrow Airport
Telephone number: 0203 6557965

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues ( We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

2. The data we collect

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We do not collect, use, store and transfer personal or identifiable data about you. However, we do collect anonymous data to enable us to optimise the website site and user experience . We have grouped these as follows:

  • Technical Data includes browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices used to access this website.
  • Usage Data includes information about how you use our website, products and services.

We also collect Aggregated Data such as statistical or demographic data for any purpose. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.

3. How is data collected?

We use different methods to collect data including:

  • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this data by using server logs and other similar technologies.
  • Third parties or publicly available sources. We may receive data from various third parties and public sources as set out below:
  • Technical Data from the following parties:
  • (a) analytics providers that include Google Analytics based outside the EU;

4. Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Cookie Policy

What are cookies

Cookies are small text files stored on your device via your browser. They provide us with information about how people use our website and do not provide us with any personal information about you.

How we use cookies

Cookies enable us to understand and improve the user experience of visitors to They enable us to understand how many people have visited, what pages they look at and how long each visit lasted.

By using cookies we are able to:

  • Make our site work more effectively
  • Remember settings during visits
  • Make our marketing and content more relevant
  • Improve the overall performance and page load speeds

We do not use cookies for the following:

  • To collect any personally identifiable information without your specific consent.
  • To pass data to ad networks or third parties

Permission to use cookies

If your browser settings are enabled to accept cookies, then we consider this and your ongoing use of our web site as permission to place cookies on your device. Should you wish to remove or disable cookies from our site you are entitled to do so. However, this may affect the user experience of our site and accessibility of content.

Third Party Software / Solutions

Our site may from time to time use third parties to provided added functionality which may also need to use cookies to provide the required level of service. This could include embedded video streaming such as YouTube or Vimeo. Most of which also rely on cookies to perform effectively so disabling cookies may impact the performance of such third party solutions also. Freightnet Handling does not control how third parties implement their cookies or their cookie policy. If you have any queries, you should check the policies of these third parties directly.

Anonymous Visitor Statistics

We use cookies to build visitor stats such as volume of visitors, technology types used and site performance. We use third party analytics platform Google Analytics to determine anonymously where visitors have come from and how long they spend on the site to enable us to continuously improve our website.

Turning off cookies

You can control how your device handles cookies via the adjustment settings within your browser. If you would like to remove or delete any cookies on your device you can learn how to do so at

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